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Forum E-mail Notifications

Posted: Mon Mar 17, 2025 6:08 pm
by t0nyt
Since the forum moved I don’t seem to be getting e-mail notifications for subscribed topics

Am I the only one please?

Many thanks

Re: Forum E-mail Notifications

Posted: Mon Mar 17, 2025 9:14 pm
by techfury
It does seem that email notifications seem a bit broken at the moment, thanks for letting us know. I'll dig into this right now and see what's going on.

Re: Forum E-mail Notifications

Posted: Tue Mar 18, 2025 10:41 am
by t0nyt
techfury wrote: Mon Mar 17, 2025 9:14 pm It does seem that email notifications seem a bit broken at the moment, thanks for letting us know. I'll dig into this right now and see what's going on.
Thanks techfury

Re: Forum E-mail Notifications

Posted: Tue Mar 18, 2025 10:26 pm
by techfury
t0nyt wrote: Tue Mar 18, 2025 10:41 am Thanks techfury
No problem!

Sorry this took a whole day to sort out, but the long story short is that the hosting provider decided to block outgoing SMTP (even on ports 465/587) to external servers about a week and a half ago, and didn't tell us.

Unfortunately, I spent a whole day going back and forth with their support team only to find out they wouldn't make an exception for us! Fortunately, XorA knew of a sendmail substitute that speaks JMAP, so we were able to bypass the SMTP problem entirely just now. At either rate, the notifications should be working now!

Re: Forum E-mail Notifications

Posted: Wed Mar 19, 2025 6:54 am
by t0nyt
Thanks, I got a notification for this so all looks good now

Many thanks